Suryansh Tomar
Product Growth Manager
Beginner
Beginner
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Copilot.Live
Building AI Agents for Smarter Conversations
AI Driven Conversations
AI Agentic Workflow
500+ Students
7 Modules
2 hr 11 min
English
About The Course
Copilot.Live: Building AI Agents for Smarter Conversations – This is a comprehensive course designed to empower you with the skills to create, deploy, and optimize AI-powered agents and chatbots using the Copilot platform. Whether you're a business owner, developer, or tech enthusiast, this course offers in-depth insights and practical experience to help you leverage the power of AI in automating customer engagement and enhancing user experiences.
This course covers every aspect of Copilot, from setting up your first chatbot/agent to mastering advanced customization and automation features. You’ll gain the expertise to design intuitive conversations, seamlessly integrate real-time data, and deploy sophisticated AI-driven solutions across a variety of platforms, all while optimizing performance to create highly personalized user interactions.
Prerequisites
Familiarity with AI & Chatbots
Customer Engagement Insight
Curiosity
What You Will Learn
Core Concepts and Functionality of Copilot.Live
Building Your First AI Agent/Chatbot
Customizing Interactions
Data Integration and Management
Automation and Workflow Optimization
Course Overview
Module 01: Introduction
2
Lectures
8 min
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<div itemprop="name" class="faq_question_text-small">Introduction to the Course</div>
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<div class="t-time">01:47</div>
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<p itemprop="text" class="faq_accordion_answer_text light-answer"><p>In this video, you will be introduced to the course as well as the instructor.</p>
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<div itemprop="name" class="faq_question_text-small">Introduction to AI Agents and Chatbots</div>
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<div class="t-time">06:52</div>
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<p itemprop="text" class="faq_accordion_answer_text light-answer"><p>In this video, you will begin by understanding what AI agents and chatbots are, exploring their purpose and applications in enhancing customer engagement and then dive into AI-powered chatbot solutions by understanding how Copilot enhances customer engagement through AI-driven solutions.</p>
</p>
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Module 02: Getting Started with Copilot Platform
2
Lectures
14 min
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<div itemprop="name" class="faq_question_text-small">Setup and Configuration</div>
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<div class="t-time">08:37</div>
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<p itemprop="text" class="faq_accordion_answer_text light-answer"><p>In this video, we will cover initial setup and configuration to get users started quickly and efficiently, helping them navigate the platform with confidence and ease. Additionally, this video provides a hands-on walkthrough of setting up and configuring a Copilot account.</p>
</p>
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aria-expanded="false" class="faq_accordion1_header listing">
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<div itemprop="name" class="faq_question_text-small">Interacting with an Existing Chatbot</div>
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<img src="https://cdn.prod.website-files.com/670cbf146221ee06c3cdd73c/672891e54585a64f06cddcf8_s.svg" loading="lazy" alt="" class="fs_accordion-1_icon">
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<div class="t-time">05:58</div>
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<p itemprop="text" class="faq_accordion_answer_text light-answer"><p>In this video, we will interact with an existing chatbot created on Copilot.Live.</p>
</p>
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Module 03: Customizing Copilot Interactions & Data Source Management
2
Lectures
30 min
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<div itemprop="name" class="faq_question_text-small">Creating Your First Copilot</div>
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<img src="https://cdn.prod.website-files.com/670cbf146221ee06c3cdd73c/672891e54585a64f06cddcf8_s.svg" loading="lazy" alt="" class="fs_accordion-1_icon">
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<div class="t-time">13:12</div>
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<p itemprop="text" class="faq_accordion_answer_text light-answer"><p>In this video, we will learn how to set up your Copilot persona, customize its appearance, configure welcome messages, and manage conversations in the inbox. This video covers the essentials to help you create a chatbot that feels engaging and personalized right from the start.</p>
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<div itemprop="name" class="faq_question_text-small">Connecting Data Sources</div>
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<img src="https://cdn.prod.website-files.com/670cbf146221ee06c3cdd73c/672891e54585a64f06cddcf8_s.svg" loading="lazy" alt="" class="fs_accordion-1_icon">
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<div class="t-time">17:36</div>
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Module 04: Deploying the Copilot
2
Lectures
10 min
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<div itemprop="name" class="faq_question_text-small">Deploying Copilot on Webpage</div>
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<img src="https://cdn.prod.website-files.com/670cbf146221ee06c3cdd73c/672891e54585a64f06cddcf8_s.svg" loading="lazy" alt="" class="fs_accordion-1_icon">
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<div class="t-time">06:45</div>
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<p itemprop="text" class="faq_accordion_answer_text light-answer"><p>In this video, we will focus on deploying Copilot to live platforms. Participants will learn how to embed Copilot on different websites and as a web weidget.</p>
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<div itemprop="name" class="faq_question_text-small">Alternate Deployment Options </div>
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<img src="https://cdn.prod.website-files.com/670cbf146221ee06c3cdd73c/672891e54585a64f06cddcf8_s.svg" loading="lazy" alt="" class="fs_accordion-1_icon">
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<div class="t-time">03:37</div>
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<p itemprop="text" class="faq_accordion_answer_text light-answer"><p>In this video, we will focus on deploying copilot on whatsapp and enable calling option as well. This video also covers deployment settings, enabling learners to optimize Copilot's performance for various user environments.</p>
</p>
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</div>
Module 05: Advanced Copilot Features
3
Lectures
20 min
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<div itemprop="name" class="faq_question_text-small">Voice Feature</div>
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<img src="https://cdn.prod.website-files.com/670cbf146221ee06c3cdd73c/672891e54585a64f06cddcf8_s.svg" loading="lazy" alt="" class="fs_accordion-1_icon">
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<div class="t-time">06:26</div>
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<p itemprop="text" class="faq_accordion_answer_text light-answer"><p>In this video, we will understand about the voice functionality and how to setup voice interaction feature for web and phone interactions.</p>
</p>
</div>
</div>
</div>
</div>
<div class="wrap-faq">
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<div itemprop="name" class="faq_question_text-small">Data Collection</div>
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<img src="https://cdn.prod.website-files.com/670cbf146221ee06c3cdd73c/672891e54585a64f06cddcf8_s.svg" loading="lazy" alt="" class="fs_accordion-1_icon">
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<div class="t-time">08:48</div>
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<p itemprop="text" class="faq_accordion_answer_text light-answer"><p>In this video, we will understand how data collection is handled in copilot. </p>
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<div class="wrap-faq">
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aria-expanded="false" class="faq_accordion1_header listing">
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<div itemprop="name" class="faq_question_text-small">Human Handoff</div>
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<img src="https://cdn.prod.website-files.com/670cbf146221ee06c3cdd73c/672891e54585a64f06cddcf8_s.svg" loading="lazy" alt="" class="fs_accordion-1_icon">
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<div class="t-time">05:05</div>
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<div id="accordion-1-content-5-2" aria-labelledby="accordion-1-header-5-2" itemscope="itemscope"
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<p itemprop="text" class="faq_accordion_answer_text light-answer"><p>In this video, we will understand about the human handoff feature in copilot. This video will provide an understanding of how and when human interaction can take over an ongoing chat through copilot</p>
</p>
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Module 06: Workflow Automation & Advanced Integrations
2
Lectures
22 min
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<div itemprop="name" class="faq_question_text-small">Workflow Automation</div>
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<img src="https://cdn.prod.website-files.com/670cbf146221ee06c3cdd73c/672891e54585a64f06cddcf8_s.svg" loading="lazy" alt="" class="fs_accordion-1_icon">
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<div class="t-time">12:29</div>
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<p itemprop="text" class="faq_accordion_answer_text light-answer"><p>In this video, we will explore the key concepts of automating workflows within Copilot and also set up automated workflows to streamline tasks, enhance user engagement, and improve overall efficiency.</p>
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aria-expanded="false" class="faq_accordion1_header listing">
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<div itemprop="name" class="faq_question_text-small">Advanced Integrations </div>
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<img src="https://cdn.prod.website-files.com/670cbf146221ee06c3cdd73c/672891e54585a64f06cddcf8_s.svg" loading="lazy" alt="" class="fs_accordion-1_icon">
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<div class="t-time">09:39</div>
</div>
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itemprop="acceptedAnswer" itemtype="https://schema.org/Answer" class="faq_accordion1_content" style="width: 100%; display: none;">
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<p itemprop="text" class="faq_accordion_answer_text light-answer"><p>In this video, we will learn how to integrate Copilot with third-party services to extend its functionality</p>
</p>
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</div>
Module 07: Real- World Applications of Copilot
3
Lectures
24 min
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aria-expanded="false" class="faq_accordion1_header listing">
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<div itemprop="name" class="faq_question_text-small">Exploring Fify </div>
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<img src="https://cdn.prod.website-files.com/670cbf146221ee06c3cdd73c/672891e54585a64f06cddcf8_s.svg" loading="lazy" alt="" class="fs_accordion-1_icon">
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</div>
<div class="t-time">12:06</div>
</div>
<div id="accordion-1-content-7-0" aria-labelledby="accordion-1-header-7-0" itemscope="itemscope"
itemprop="acceptedAnswer" itemtype="https://schema.org/Answer" class="faq_accordion1_content" style="width: 100%; display: none;">
<div class="faq_accordion1_body small-inner">
<p itemprop="text" class="faq_accordion_answer_text light-answer"><p>In this video, we will explore fify which is a copilot for GoFynd platform.</p>
</p>
</div>
</div>
</div>
</div>
<div class="wrap-faq">
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aria-expanded="false" class="faq_accordion1_header listing">
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<div itemprop="name" class="faq_question_text-small">Pixxy in Action </div>
<div class="faq_accordion1_arrow-wrapper">
<img src="https://cdn.prod.website-files.com/670cbf146221ee06c3cdd73c/672891e54585a64f06cddcf8_s.svg" loading="lazy" alt="" class="fs_accordion-1_icon">
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</div>
<div class="t-time">07:51</div>
</div>
<div id="accordion-1-content-7-1" aria-labelledby="accordion-1-header-7-1" itemscope="itemscope"
itemprop="acceptedAnswer" itemtype="https://schema.org/Answer" class="faq_accordion1_content" style="width: 100%; display: none;">
<div class="faq_accordion1_body small-inner">
<p itemprop="text" class="faq_accordion_answer_text light-answer"><p>In this video, we will explore Pixxy which is an AI designer with whom you can interact even via phone call.</p>
</p>
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</div>
</div>
</div>
<div class="wrap-faq">
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<div itemprop="name" class="faq_question_text-small">Best Practices</div>
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<img src="https://cdn.prod.website-files.com/670cbf146221ee06c3cdd73c/672891e54585a64f06cddcf8_s.svg" loading="lazy" alt="" class="fs_accordion-1_icon">
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<div class="t-time">04:30</div>
</div>
<div id="accordion-1-content-7-2" aria-labelledby="accordion-1-header-7-2" itemscope="itemscope"
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<p itemprop="text" class="faq_accordion_answer_text light-answer"><p>In this video, we will understand some best practices that one should follow while creating and managing their copilot.</p>
</p>
</div>
</div>
</div>
</div>
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Frequently Asked Questions
Who is this course for?
This course is for anyone interested in AI-powered chatbots—whether you're a business owner, developer, customer support professional, marketer, or tech enthusiast. No prior experience is required!
Do I need any coding skills to take this course?
This course is designed to be beginner-friendly. While technical knowledge can be helpful for advanced customization, we guide you through everything step by step, making it easy for non-technical users to build and deploy AI agents/chatbots using Copilot.Live platform.
Can I build voice bots with Copilot.live?
Yes! The course includes a section on AI Voicebots, where you’ll learn how to build voice-enabled AI agents that interact naturally with users.
Will I get a certificate after completing the course?
Yes, upon successfully completing the course, you will receive a certificate of completion. This can be added to your resume or LinkedIn profile to showcase your expertise in AI-powered coding workflows.
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